Stiftung Warentest took a closer look at smartphone repair services. The test also examined which models you can easily repair yourself.
- Im Test examined Stiftung Warentest* how well different smartphones and Tablets let repair.
- Just one Smartphone manufacturer does well.
- Are common Hobbybastler without Original spare parts and Instructions on your own.
Kassel – Often the Stiftung Warentest the newest Smartphone or tablet to the test. But what if the devices break down? The consumer organization has im Test checks which products can be repaired and also what is required and from Manufacturer is offered.
Smartphone and tablet in the test: Stiftung Warentest examines the “reparability” of 14 devices
Im Test became nine smartphones and four Tablets under the microscope – including one iPhone and Microsoft Surface Pro. However, the test result is not only sobering for hobbyists, it is also a real one Environmental problem but.
From the experts at Stiftung Warentest was tested, among other things, how easy it is Display and battery from Smartphone and tablet exchanged and whether the provider or manufacturer Original spare parts and offers understandable repair instructions. Attention was also paid to the general possibility of repairs, including the Prices for any overhauls and repairs of the products.
How easy is it to repair smartphones and tablets yourself? We checked this for 13 products such as iPhone, Microsoft Surface Pro & Co. Only the Fairphone 3 can be repaired by laypeople. That’s annoying – and an environmental problem. https://t.co/vl5cKACrdh
– Stiftung Warentest (@warentest) November 20, 2020
iPhone and Co .: Popular smartphone in the test – Apple repair service only satisfactory
Even if you decide to do it, a damaged one Smartphone or Tablet To fix it on your own, this is easier said than done. After all, it is often unclear at first which one Tools and what effort is required to open the devices. If you then still want the battery pack or replace the display, you quickly find yourself faced with a number of new problems.
As Stiftung Warentest reported is from the examined models, including the iPad 10.2 from Apple and that Galaxy Z Flip from Samsung, only one easy to repair even for a layperson. The repair service from Samsung cut in Test with a “good” (2,4) from Apple on the other hand with the quality rating “Satisfactory (3.1).
Test pays attention to sustainability: These smartphone repair services do best
The question of how good is one Smartphone or actually having the tablet repaired is also a matter of sustainability. Because the electronic companions contain many valuable raw materialsthat must first be won with a great deal of effort. Also about the production of the integrated Chips consumes energy and therefore causes high C02 emissions.
It is up to the consumer to use the device for as long as possible. But the more complex and expensive a necessary one repair the greater the temptation to replace the defective device with a brand new one. in the Test cut the following three Repair services best from:
|Name of the repair service||Quality assessment by Stiftung Warentest|
|My Phone Repair||Gut (1,8)|
Repair your smartphone yourself? Stiftung Warentest criticizes adhesive connections discovered in the test
Loud Stiftung Warentest adhesive is the biggest hurdle for your own repair attempts. Accordingly, most of the housing and components are in Test “Not only with tiny screws or clamped connections “, but also” firmly glued together “. In order to be able to loosen these adhesions, they first have to be heated, so that Consumer portal continue.
Only one device came along without them Adhesive connections out. With another model, however, the testers even had to chemical solvent use a glued battery from a Smartphone to be able to expand reasonably.
Test shows: Hobby hobbyists have a hard time – prefer to have their smartphone repaired by a professional
But that’s not all: The experts from Stiftung Warentest complain that private users from many providers neither Repair guides Original spare parts can still be made available. If you want to lend a hand yourself, you have to rely on information and spare parts from third-party providers. The latter in particular is problematic because the quality which makes it difficult to assess parts in advance.
For Hobbyist So it is advisable when buying a smartphone or Tablets also a little on the im Test to pay attention to the examined criteria. Do you dare to tinker with your own Smartphone but in principle not to, one should rather let a professional. At least that is more environmentally friendlythan to buy a new model right away, the consumer portal concluded. (Nail Akkoyun) * hna.de is part of the nationwide Ippen digital editorial network.