Hauling heavy purchases up six floors, unpacking them in a cold apartment. Elevator and heating are broken at the end of November. The tenants of a house on Schlueterstrasse are desperate.
According to the residents, the elevator has been quitting its service since 2018, and there have been problems with the heating in the house (16 residential units in the front and five in the rear) since mid-October.
“The elevator works for a few days, then it keeps failing,” says Despina Paschalidou (39). The medical assistant has lived here for six years. “I was told to be patient and that you can’t do everything at once.”
Her neighbor Jallak Ahmed (59) has lived in the house for 16 years. “The property management company promises a lot, but doesn’t react,” he says. “They ignore emails and calls.”
According to the district councilor Oliver Schruoffeneger (58, Greens), the case was brought to the district office in early November. “The district housing supervisory authority immediately heard the property management and is now in contact with them,” he says.
According to the company, the apartments should be warm again from today. “There were problems with the procurement of spare parts,” says one employee. The cost of the new burner was 4,000 euros.
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The situation is similar with the elevator. The flywheel was completely rusted through and would have to be replaced for 60,000 euros. Until then (shortly before Christmas), a temporary solution is planned. “All tenants can claim a rent reduction”, so the property management.
The tenants have little of such explanations. You finally want to live in an intact house again.