165 million parcels in 2020 – Swiss Post sets an enormous volume record



Vienna (OTS) – 2020 has come to an end and the Austrian Post has set a brilliant new parcel record: 165 million parcels were transported by Austria’s largest postal and logistics service provider last year – an increase of 30 percent over the previous year. In comparison: in 2019 it was 127 million, in 2009 the post office counted a modest 50 million parcels.

This massive increase is due to the extraordinary circumstances that shaped 2020. Due to the COVID-19 pandemic and the associated lockdown, shopping has shifted significantly to the Internet. Online trading experienced an extreme boost.

“Such high volumes can only be managed with a suitably efficient infrastructure and, above all, with a strong team. We have both and my special thanks go to all postal workers who have given their best and achieved tremendous achievements in the past few weeks. Thanks to their commitment, we have been able to keep our quality promises even with unprecedented parcel volumes ”, says DI Peter Umundum, Board Member for Parcel & Logistics at Austrian Post.

On average days, the Post transported around 555,000 parcels across Austria; in December this number rose to over 800,000 a day, and the million was cracked every day. On December 7th, 1.3 million parcels were transported in just one day. Compared to this, the daily record that was set in 2019 seems relatively low: At that time, 765,000 parcels were distributed in one day for the first time.

In order to prepare for the future, Swiss Post is investing sustainably in its infrastructure and is increasing its employees in the parcel area in the long term. In 2020, a new parcel logistics center was opened in Kalsdorf, Styria, as well as the first post office with automatic sorting technology in Salzburger Thalgau. This year the construction of the new parcel logistics center in Vomp in Tyrol, the expansion of the logistics center in Allhaming in Upper Austria and the completion of the center expansion in Wolfurt in Vorarlberg will follow. In addition, 20 new delivery bases will be added and a further 20 will be expanded in 2021. This year, Swiss Post is investing around 100 million euros in expanding its parcel logistics.

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