Fault rectified – Swisscom mobile network available again as usual after a fault – News

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Fault rectified – Swisscom mobile network available again as usual after a fault – News – SRF




















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  • The Swisscom mobile network was affected by a nationwide technical malfunction for a quarter of an hour on Tuesday afternoon.
  • According to Swisscom, the situation has steadily normalized after 3 p.m.
  • Between 2:33 p.m. and 2:48 p.m., it was no longer possible to make calls via the cellular network, send SMS and MMS or use the mobile Internet throughout Switzerland.

According to information from Swisscom, calls via the mobile network as well as the data connections are fully possible again. If certain functions fail, Swisscom recommends restarting the mobile devices. The cause of the interruption in the cellular network is not yet known and is now being analyzed in detail.

Several serious interruptions in 2020

As early as 2020, a total of four major nationwide disruptions occurred at Swisscom. On May 26, 2020, calls on the mobile network for business and private customers were impaired for around three hours.

In addition, in some cantons emergency numbers from the Swisscom mobile network could not be reached, which led to information being sent to the population on the federal alarm website “Alertswiss”. At that time, emergency calls could only be made from the landline network.

Cause maintenance work

Previously, there had already been three interruptions within a few weeks in January and February 2020. At that time, the cause of the interruption was maintenance work.

After the second breakdown in February 2020, the Federal Office of Communications (OFCOM) intervened and announced an investigation. The responsible National Council commission also requested information about the series of breakdowns at Swisscom at the time.

SRF 4 News, 30.03.2021, 16:00;



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https://www.srf.ch/news/schweiz/stoerung-behoben-swisscom-mobilnetz-nach-stoerung-wieder-wie-gewohnt-verfuegbar

Fault rectified Swisscom mobile network usual fault News

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